Acceptable Use Policy

The rules of the road for using ChatBolt.

Last updated: 2026-06-01

This is a clearly-written template. We recommend you also have a lawyer review it for your jurisdiction before relying on it commercially.

1. WhatsApp Business policies come first

If you message customers over WhatsApp, you must comply with Meta's WhatsApp Business policies — including obtaining opt-in, only using approved templates for outbound notifications, and respecting the 24-hour customer-service window. Violations can get your number disabled by Meta.

2. No spam, no scraped contacts

Do not import bought, scraped, or otherwise non-opted-in contact lists. Do not bulk-message people who haven't agreed to hear from you. Every WhatsApp template must be relevant to a real customer relationship.

3. No illegal or harmful content

Don't use ChatBolt to facilitate fraud, harassment, illegal goods/services, hate speech, CSAM, terrorism content, or anything else unlawful in your jurisdiction or ours.

4. No impersonation

Don't impersonate other companies, brands, or individuals. The assistant must speak on behalf of your business; using it to mislead customers is a breach.

5. No scraping / reverse-engineering

Don't try to scrape our service, extract other tenants' data, or reverse-engineer our AI models.

6. Rate limits

We enforce per-IP rate limits on sign-in, signup, and password-reset to protect everyone. Automated traffic that trips those limits will be blocked.

7. Enforcement

Violations may result in suspension or termination of your account without refund. We will give reasonable notice where the breach is curable.

8. Report abuse

If you believe someone is misusing ChatBolt, email contact@chatbolt.app and we will investigate.